Malfunction Voids All Pays And Plays – What Does It Mean?

If you’ve played casino slot games before, you’ve probably encountered the phrase ‘Malfunction Voids All Pays’. It’s common at the bottom of machines or can be seen appearing on the paytable or loading screen. Most players avoid the disclaimer because how often do you hear about slots malfunctioning?

However, it’s important to arm yourself with the information you need to be ready for this eventuality. So, what does it mean, and will the casino pay you if a malfunction occurs? Our post below explains this.

What Does Malfunction Voids All Pays and Plays Mean?

Though rare, malfunctions can happen. The phrase “Malfunction Voids All Pays and Plays” is a disclaimer that allows the casino to refuse payouts when a machine does not operate as intended. Malfunctions can arise for several reasons, which are outlined below.

Display Errors

What do Katrina Bookman, Bill Seebeck, Paul Kusznirewicz, and Veronica Castillo all have in common? All the games they were playing told them they had won more than they did. They all encountered a display error as they were playing their respective games. The slot games showed a huge number of credit wins, although players hadn’t landed the jackpot symbols.

Mechanical Errors

These are more common on physical reel machines. Winning symbols may line up, but the machine fails to register or indicate the win. Often this reflects a break in the link between the machine’s computer and its mechanical components, such as a jammed coin acceptor or a sensor that thinks the machine is being tampered with.

Setting Errors

You can hit a winning combination but be shown the wrong prize amount. Setting errors usually stem from faulty programming or incorrect configuration of the machine’s prize values.

What Happens When a Slot Machine Malfunctions?

First, know that slot machine malfunctions are uncommon but can occur. That is why many games carry the disclaimer “Malfunction Voids All Pays and Plays.”

In a land-based casino, a malfunction is usually obvious. Lights may flash, the screen can show an absurdly large win, or the reels might stop moving. The clearest sign is often a displayed prize that exceeds the maximum win shown on the paytable.

Can a Casino Refuse to Pay Out Your Winnings?

Casinos can refuse to pay out winnings in specific situations, such as when a game experiences a malfunction. Slot games commonly include a disclaimer to warn players that payouts may be voided if a fault occurs.

A malfunction is unpredictable and outside normal operation. Because the result did not arise from the expected random process, it is considered unfair to require the casino to pay for those wins.

Players should not expect a prize where the outcome is known to be invalid or compromised. In such cases, the casino may void affected plays and withhold payment.

The Bottom Line

So with that being said,  you should now have a clear understanding of what the ‘Malfunction Voids All Pays and Plays’ disclaimer means.

It sets out that wins and plays may be voided if a slot game malfunctions. By knowing this, it could help you avoid disappointment should that happen while you play.


**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.