What Number Do BOTB Call From? BOTB Phone Numbers Explained

Ever wondered what number BOTB will call you from if you have entered their competitions? You are not alone. Few things get your heart racing like a missed call when you think you might have won a dream car or cash prize. With so many scam calls doing the rounds, it pays to know what to expect.

This guide explains how BOTB tends to get in touch, what a genuine call sounds like, and how to handle missed calls without stress. You will also find clear tips on spotting impersonators and the safest ways to make contact if anything feels off.

By the end, you will know how to recognise the real thing, what details you might be asked to confirm, and the right next steps if your phone lights up at just the right moment.

Common BOTB Phone Numbers

There is no single BOTB phone number that always appears on caller ID. Outbound calls can show different UK landline or mobile numbers, depending on who is calling, where they are based, and the system they are using that day. The caller should clearly introduce themselves, explain why they are calling, and be able to confirm details about your recent entry.

The important point is that the number on your screen, by itself, does not prove anything. Caller ID can be spoofed by fraudsters, which is why the checks in the sections below matter more than the digits you see.

In most cases, genuine calls from BOTB show a standard UK number that starts 01, 02, 03 or 07. You might see a London-style landline, a non-geographic 03 number, or a mobile number used by a team member when they are out of the office. Companies sometimes rotate numbers or call through a switchboard, so it is normal for the display to vary.

Do not worry if the number you see is not one you recognise. Focus on what the caller knows, how they behave and what they ask for. If you want extra reassurance, you can always ask them to follow up by email from an official domain so you can verify the contact in your own time.

Which Numbers Does BOTB Use?

Different teams may dial out through different lines, which is why you may see variations on the screen. Prize, customer service and filming teams can each have their own outbound routes. On occasion, a presenter or staff member might call from a work mobile if they are travelling or preparing a surprise visit.

Because numbers can change, treat them as one piece of the puzzle rather than the deciding factor. A genuine caller will be happy for you to check them through another official channel. That leads neatly to a common worry: What if the number looks hidden or foreign?

Can BOTB Call From Withheld Or Overseas Numbers?

A withheld number can appear if a call is placed through a corporate system or switchboard that hides outbound digits by default. That alone is not a red flag. The test is what happens once you answer. A real caller will immediately identify themselves, explain the purpose of the call and offer a simple way to verify them.

An overseas number should be treated with caution. BOTB is UK based, so routine contact should not require an international call back or premium-rate charges. If you are ever asked to call an unfamiliar international or premium number, hang up and use an official contact route instead.

How To Recognise A Genuine BOTB Call?

A real call feels professional, calm and consistent with how a UK prize company operates. The caller should make it easy for you to feel comfortable and in control while you confirm who you are:

• The caller identifies themselves by name and organisation straight away, then explains why they are calling in clear terms.
• They know your name and basic entry details, and they can reference the competition you took part in without fishing.
• There is no pressure to make a payment or share sensitive security information on the spot.
• They offer to send a confirmation email from an official domain or to arrange a follow-up call at a time that suits you.
• If you ask to verify the call, they understand and point you to contact details published on the official website.

If any part of the conversation feels pushy or unclear, it is fine to pause the call and check using the contact methods you trust.

What Account Details Will BOTB Ask For Over The Phone?

Expect simple identity checks that are proportionate. A genuine caller may ask you to confirm your full name, postcode and the email address on your account. They might also check part of your date of birth or the last few characters of a reference, just to make sure they are speaking to the right person.

They should not ask for your full card number, PIN, bank login, one-time passcodes, or remote access to your device. They also should not request an upfront fee to release a prize. If a caller asks for anything like that, end the call and contact the company through a published channel to confirm what is happening.

What To Do If You Miss A Call From BOTB?

Missed calls are common, especially if you are at work or on the school run. A genuine caller will try again, and they will usually leave a voicemail or send a follow-up message if that is the best way to reach you:

• Let any voicemail or text guide your next move, but only call back using contact details you can verify on the official website.
• Check your registered email for a follow-up from an official domain, and keep an eye on your account messages if you use an app or online portal.
• Avoid calling back unfamiliar numbers that look international or premium-rate. If in doubt, reach out through the contact page instead.
• Make sure your phone settings allow voicemails and that your contact details are up to date so the team can reach you easily.

If you do reconnect, you can always ask the caller to confirm details by email so you have everything in writing. Up next, here is how other contact methods fit into the picture.

Does BOTB Also Contact Winners By Text Or Email?

Yes, email and text are commonly used to follow up, confirm arrangements and share next steps. Official emails will come from a company domain and will read consistently with previous messages you have received about your entries. Texts may be used to arrange a convenient time to talk or to confirm a call is on the way.

Treat links with care. If a message asks you to click through to log in, open your browser and go to the website directly instead. That way you can sign in securely without relying on a link you did not expect. If anything looks unusual, use the contact options you already trust.

How To Contact BOTB Or Report Suspicious Calls

If you want to check a call, go to the official BOTB website and use the contact details listed there. Reaching out through the published phone number, contact form or live chat means you are speaking to the real team. If a caller has left a number that is not listed on the site, ask the team to confirm whether it is genuine before you call back.

Suspicious calls can be reported to Action Fraud on 0300 123 2040, and scam texts can be forwarded to 7726 to help your mobile provider investigate. It also helps to block the number on your phone.

If you are unsure about a call you have received, contact us and we will help you verify it. With the checks in this guide, you can answer with confidence and keep your details safe.

_{**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.}